Question 1

How often should I get my eyes checked?

Accepted Answer

Go to Eye Exam >

Question 2

If I have good vision, why should I get a comprehensive eye exam?

Accepted Answer

Your ability to read the eye chart is only one part of what we assess! Besides your vision, we also examine the health of the structures in the eyes, and how well your eyes work together.

Question 3

Why does the optometrist recommend dilation at my comprehensive eye examination,                                                        even though it makes my vision blurred and light-sensitive?

Accepted Answer

The larger pupil size allows your optometrist to have a better view inside your eye, and therefore provide a more thorough assessment of the interior structures. The eye drops that cause the dilation also affect the muscle that helps you focus up close.

Side effects related to the dilation will resolve after a few hours.

Question 4

What should I bring to my appointment?

Accepted Answer

Bring any current glasses or contact lenses, a list of medications, your health card, and sunglasses, since you’ll be light-sensitive after pupil dilation.

If you are wearing contact lenses to your appointment, please bring your glasses and 
a contact lens case to store your contact lenses during the exam.

Question 5

Is my visit covered by Ontario Health Insurance Plan (OHIP)?

Accepted Answer

With a valid Ontario health card, individuals aged 19 and under are covered under OHIP every 12 months, whereas individuals aged 65 and over are covered under OHIP every 18 months.
Individuals with diabetes or specific eye diseases are also covered under OHIP (call to inquire).

We recommend ocular imaging for all of our patients, which is not a service covered by OHIP.

Question 6

Do you do direct billing for private insurance?

Accepted Answer

At this time, we are not direct billing private insurance companies. We recommend checking your coverage eligibility date and amount with your own private insurance in advance.

Question 7

Is there free parking?

Accepted Answer

There is free parking in the parking lot behind the building.

Question 8

Why is ocular imaging recommended?

Accepted Answer

As they say, a picture is worth a thousand words! Ocular images capture more information about your eyes, to assist in the detection of eye diseases. They also serve as a basis for comparison in future visits so we can monitor for changes over time.

Ocular imaging is recommended to all patients, and especially those with a personal or family history of diabetes, high blood pressure, macular degeneration, glaucoma, or glaucoma suspicion.

Question 9

Do I need to make an appointment to look at glasses?

Accepted Answer

We ask that you call ahead to book an appointment for frame selection, glasses adjustments, troubleshooting, or any optical concerns.

Question 10

Can I do vision therapy at your clinic even though I have an optometrist already?

Accepted Answer

Yes! Dr. Chan, our vision therapy optometrist, would be happy to assist you in this aspect of your care, and will send summaries of the assessment and follow-up appointments back to your primary optometrist.

FAQ

Frequently Asked Questions

How often should I get my eyes checked?

If I have good vision, why should I get a comprehensive eye exam?

Why does the optometrist recommend dilation at my comprehensive eye examination, even though it makes my vision blurred and light-sensitive?

What should I bring to my appointment?

Is my visit covered by Ontario Health Insurance Plan (OHIP)?

Do you do direct billing for private insurance?

Is there free parking?

Why is ocular imaging recommended?

Do I need to make an appointment to look at glasses?

Can I do vision therapy at your clinic even though I have an optometrist already?

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