Frequently Asked Questions

Go to Eye Exam >(javascript:void(0))

Your ability to read the eye chart is only one part of what we assess! Besides your vision, we also examine the health of the structures in the eyes, and how well your eyes work together.

The larger pupil size allows your optometrist to have a better view inside your eye, and therefore provide a more thorough assessment of the interior structures. The eye drops that cause the dilation also affect the muscle that helps you focus up close. Side effects related to the dilation will resolve after a few hours.

Bring any current glasses or contact lenses, a list of medications, your health card, and sunglasses, since you’ll be light-sensitive after pupil dilation. If you are wearing contact lenses to your appointment, please bring your glasses and a contact lens case to store your contact lenses during the exam.

With a valid Ontario health card, individuals aged 19 and under are covered under OHIP every 12 months, whereas individuals aged 65 and over are covered under OHIP every 18 months. Individuals with diabetes or specific eye diseases are also covered under OHIP (call to inquire). We recommend ocular imaging for all of our patients, which is not a service covered by OHIP.

At this time, we are not direct billing private insurance companies. We recommend checking your coverage eligibility date and amount with your own private insurance in advance.

Yes, there is free parking in the parking lot behind the building.

As they say, a picture is worth a thousand words! Ocular images capture more information about your eyes, to assist in the detection of eye diseases. They also serve as a basis for comparison in future visits so we can monitor for changes over time. Ocular imaging is recommended to all patients, and especially those with a personal or family history of diabetes, high blood pressure, macular degeneration, glaucoma, or glaucoma suspicion.

Yes, we ask that you call ahead to book an appointment for frame selection, glasses adjustments, troubleshooting, or any optical concerns.

Yes. Dr. Chan, our vision therapy optometrist, would be happy to assist you in this aspect of your care, and will send summaries of the assessment and follow-up appointments back to your primary optometrist.